Enterprise Cybersecurity Solutions, Services and Training
Enterprise Cybersecurity Solutions, Services and Training

Premium Services

Access the expertise you need, when you need it

Overview

Lack of security expertise increases people and data risk

Human-centric security isn't just about technology. It's also about having the right people and processes in place to ensure optimization of your threat protection and data security programs. Many organizations face significant challenges in this area, and lack of expertise can negatively impact security postures.

1M
size of the 2024 Global Cybersecurity Workplace Gap, up 19% from 2023
1%
of respondents who say the increased gaps impact their ability to protect their organizations
1%
of organizations believe security skill gaps have a moderate to severe negative impact on achieving 2025 objectives
Key Features

A comprehensive defense-in-depth security strategy extends beyond technology alone

Advisory Services

With Proofpoint Advisory Services, you get expert guidance to help you manage daily operations. Our experienced professionals provide you with strategic advice and ongoing services that fit your unique needs. This includes technical advice, consulting services and insights into the threat landscape. We work with you to help your team achieve your security objectives.

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Applied Services

With Proofpoint Applied Services, you get ongoing guidance and proactive, hands-on management of critical Proofpoint solutions. We can seamlessly take over operation of high-value Proofpoint solutions after deployment and deliver expert execution of security program components. This ensures continuity and evolution of threat protection and data security initiatives, allowing your internal staff to focus on other strategic objectives.

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Advisory Services

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Technical Account Managers

Proofpoint Technical Account Managers (TAMs) act as a bridge between your organization and Proofpoint. They take a proactive approach to customer health and value realization. Your TAM will help you achieve your security objectives by providing strategic

Recurring Consultative Services

Proofpoint Recurring Consultative Services (RCS) gives you access to a monthly pool of consultation hours your team can use to schedule time with Proofpoint experts. Our team can help you optimize your security tools, adjust to new threats and provide ste

Threat Intelligence Services

Proofpoint Threat Intelligence Services (TIS) provides deep situational understanding of the threat landscape and your organization’s place in it. Our team delivers expert threat analysis and recommendations to improve security decision-making and reduce

Applied Services

Understand more about Proofpoint Applied Services

  • Applied Services for Core Threat Protection

    With Applied Services for Core Threat Protection, you ensure ongoing optimization of your Proofpoint Secure Email Gateway or API deployment with hands-on operational support from our threat protection experts.

    With Applied Services for Core Threat Protection, you ensure ongoing optimization of your Proofpoint Secure Email Gateway or API deployment with hands-on operational support from our threat protection experts. We can analyze and apply threat intelligence, optimize settings and fine-tune your defenses, and provide detail reporting on actions and outcomes. This service is available in basic, standard, and premium delivery models, ensuring you get access to the skills you need, when you need them.

  • Applied Services for Data Security

    With Proofpoint Applied Services for Data Security, you can mature and evolve your data security program.

    With Proofpoint Applied Services for Data Security, you can mature and evolve your data security program. We bring deep expertise and a broad skill set specializing in data loss prevention (DLP) and insider threat strategy and execution, paired with AI-driven analysis and risk management. Our focus is on actionable insights that enable you to respond with speed and precision. We can provide solution management and program guidance across the Proofpoint Data Security solution portfolio as well as for select Microsoft and Broadcom/Symantec DLP and CASB products.

  • Applied Services for ZenGuide™

    With Applied Services for ZenGuide, you gain access to a strategic security awareness partner who delivers expertise and action.

    With Applied Services for ZenGuide, you gain access to a strategic security awareness partner who delivers expertise and action. Our skilled program practitioners will help you plan and execute a program that drives risk reduction, behavior change and culture change. We provide multiple service levels and key opportunities to align your initiatives to best practices and Proofpoint threat intelligence.

  • Applied Services for Abuse Mailbox Management

    Use our Applied Services for Abuse Mailbox Management to ensure quick, accurate disposition of all user-reported emails.

    Use our Applied Services for Abuse Mailbox Management to ensure quick, accurate disposition of all user-reported emails. Our team performs expert analysis of unclassified emails, working to a 6-hour service level objective within a 24x7 service model. We also review and tune your Proofpoint systems, help you define your response plans for malicious messages, and ensure targeted feedback to users who report suspicious emails.

  • Applied Services for Secure Email Relay

    Ensure maximum impact and ongoing optimization of Proofpoint Secure Email Relay (SER) with Applied Services.

    Ensure maximum impact and ongoing optimization of Proofpoint Secure Email Relay (SER) with Applied Services. Our team will help you identify, enable and maintain applicable traffic flows and provide ongoing deliverability and SER project management services.

  • Takedown Service

    Minimize your exposure to malicious domains with Proofpoint Takedown.

    Minimize your exposure to malicious domains with Proofpoint Takedown. Our team can rapidly deploy blocklists and execute takedown of malicious sites targeting your organization. Proofpoint processes strictly adhere to industry standards for abuse reporting, ensuring legal conformity.

Resources

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Prme Threat Protection

Deliver on your need for a single strategic partner to reduce most risks while improving cost efficiency.

Transforming Data Loss Prevention

Explore the growing challenges of today’s fast-evolving workplace and complex IT environments.

Accelerate your data security maturity

Accelerate Your DLP Maturity with the NIST-Inspired Information Protection Framework from Proofpoint